PRIVACY POLICY
Introduction
Greetings and welcome to the official website of SALT.RS, operated by Wingate Ltd., the foremost exclusive distributor of premium e-cigarettes, SALT, and MASKKING, in Serbia. Our core objective is to deliver an unparalleled vaping experience by offering exceptional quality products distinguished in the market for their superior design, flavors, and overall excellence. As an integral part of Wingate Ltd., SALT Shop adheres to global standards, ensuring the availability of superior aesthetics and quality products across more than 40 countries worldwide.
Data Controller
As the data controller, Wingate Ltd. upholds a steadfast commitment to safeguarding your privacy and personal data in strict compliance with the Law on Personal Data Protection of the Republic of Serbia (LPD) and the General Data Protection Regulation (GDPR). Our Privacy Policy meticulously outlines our procedures for collecting, utilizing, maintaining, and disclosing information acquired from users across our website, www.salt.rs, and associated digital marketing channels.
Collection and Use of Personal Data
During your visit to our website, personal data may be collected, encompassing, but not limited to, name, surname, email address, residential address, phone number, alongside demographic details like date of birth, gender, and profession. This information serves the purpose of tailoring content to your preferences. The acquisition of such data relies solely on your explicit consent, obtainable through designated forms on the website or during the purchasing process. To make purchases online, you must create a user account. While we provide the option for anonymous browsing and the choice to withhold consent for personal data provision, it’s essential to acknowledge that such decisions may impact your user experience and access to specific website functionalities.
Non-Personal Data
In addition to personal data, we gather non-personal information such as browser type, computer specifications, operating system, internet service provider, and similar technical details. To enhance your user experience, we utilize “cookies” technology. These are text files placed on your device by our web server and serve as tools for analyzing your interactions with our website, facilitating personalized content delivery.
Our website uses different types of cookies, such as basic, functional, analytical, and targeted cookies. These cookies help enhance website functionality and deliver content customized to your interests. It’s important to note that cookies are not used to run programs or spread viruses to your device. Each cookie is unique to you and can only be accessed by the web server that issued it within its domain. This ensures that your browsing activity and preferences remain private and secure, accessible only to the specific website from which the cookie originated. The primary purpose of cookies is to enhance convenience and streamline your browsing experience while visiting our site.
How We Use Collected Data
We utilize your personal data exclusively to enhance the quality of our services, promptly address your inquiries, tailor the user experience on our platform, orchestrate promotions, contests, and research initiatives, and communicate via periodic SMS and email messages. All these activities are conducted under the assumption of your explicit prior consent for the specified forms of communication.
Protection of Your Data
We uphold stringent security protocols to safeguard your data against unauthorized access, modification, disclosure, or destruction. Our web platform adheres rigorously to PCI vulnerability standards, the Law on Personal Data Protection (LPD), and the General Data Protection Regulation (GDPR), ensuring a heightened level of security for all our users.
We employ encryption technologies such as the SSL (Secure Socket Layer) protocol and PKI (Public Key Infrastructure) system to fortify data protection for online transactions. Additionally, financial transactions are secured through Raiffeisen Bank, a.d. Belgrade, guaranteeing the safety of all monetary exchanges. The entire payment process occurs on the bank’s pages.
Storage and Sharing of Personal Data
The data we collect is strictly limited to authorized personnel within Wingate Ltd. who require access to perform their professional duties. These individuals are comprehensively briefed on the significance of maintaining data confidentiality and must adhere strictly to our Privacy Policy. We strictly prohibit selling or exchanging your personal data to third parties.
However, we may share your data with third parties, such as courier services and business partners, to fulfill online purchases, deliver ordered products, or meet specific requests. Additionally, we track subscriber activity for campaigns, newsletters, and SMS/Viber messages. This data is stored in partner databases compliant with LPD and GDPR regulations.
You can join distribution lists to receive email, SMS, or Viber notifications. You can unsubscribe from these communications at any time using the unsubscribe function provided in each message.
Tracking and Cookies
Our website employs cookies and related technologies to track user interactions with our platform and services, empowering us to systematically enhance the quality of our content and services. Instructions are provided in the cookie section of our website for comprehensive details on the specifics of cookie usage, including their purpose and management methods. Users are assured the right to configure their cookie settings, tailoring them to their individual requirements to optimize their user experience.
User Rights
In compliance with the provisions outlined in the Law on Personal Data Protection (LPD) and the General Data Protection Regulation (GDPR), users are entitled to the following rights: the right to access information pertaining to their personal data, its rectification, deletion (“right to be forgotten”), restriction of data processing, the right to object, as well as the right to data portability. To exercise these rights or for any inquiries concerning our Privacy Policy, we encourage you to contact us via phone at +381 62 309 998 or by emailing [email protected].
Acceptance of Terms
For an optimal user experience and comprehensive information, we advise thoroughly reviewing our Privacy Policy during your initial visit to our website. Your ongoing platform usage signifies your acceptance of the terms outlined in the Policy. Should you disagree with these terms, we respectfully request that you refrain from accessing our website further. We appreciate your comprehension of our commitment to safeguarding your personal data and anticipate your continued engagement with our content in alignment with the principles outlined in the Privacy Policy.
Changes to the Privacy Policy
Wingate retains the prerogative to update the Privacy Policy at its discretion without prior notification. The date of the last revision is documented at the conclusion of the document. Direct notifications of alterations are not automatically distributed. Therefore, regular visits and reviews of this page are recommended to ensure ongoing awareness of data protection measures and any revisions to this Policy. Continued site usage after such modifications is construed as acceptance of the updated terms and agreement.
Contact
If you have any further inquiries or clarifications regarding our Privacy Policy, please don’t hesitate to email us at [email protected].
This Privacy Policy has been formulated to provide you with clear insights into how we safeguard your privacy and oversee the data we gather. Aligned with industry best practices, we are committed to transparency, data security, and upholding your rights in the digital realm. For additional information on personal data protection, we encourage you to visit the Commissioner’s website.
